How We Work
The Cadenci Process
One call or email. We capture urgency, location, access, and a summary of the issue.
You tell us the property address, the nature of the issue, urgency, and any access constraints. We log the job immediately and confirm receipt. You hear back within one business day.
We attend, assess, and define the scope. You receive a clear quote with no hidden items.
We send a Cadenci representative to the site. We diagnose the root cause, not just the symptom. You receive a written scope and fixed quote before anything is booked.
Digital approval. Simple and fast. No committee paper trail required for standard works.
You review the scope and quote digitally. One approval and the job is scheduled. No back-and-forth, no paper forms, no committee motion required for standard works.
We schedule, brief the trade, manage access, and oversee the job through to completion.
We confirm access with your team, brief the trade with our scope document, and supervise where required. Any variations are approved before they proceed.
A complete job report with photos, records, and spend summary. Then a clean invoice.
Within 24 hours of completion you receive a close-out report: photos before and after, scope delivered, any variations noted, and a single clean invoice.
What Happens On A Job
A running record of everything that happens on site. Timestamped, accurate, and ready.
Before and after documentation for every job. No exceptions.
What was agreed, what was delivered. In writing.
Any variation approved by you before it proceeds. No surprises on the invoice.
A clear, itemised record of every dollar spent on the job.
A complete close-out document you can file, share, or present to your committee.
Our Panel
For specialist works outside our core panel, we source and manage the appropriate consultant or contractor on your behalf.
What Cadenci Is Not
We do not take on construction projects or act as head contractor. We coordinate specialist trades for maintenance, repair, and fitout.
Our trades are engaged as specialists, not casual labour. They are briefed, scoped, and accountable to our standards.
We are not a call centre that logs jobs and dispatches random trades. Every job is attended, scoped, and managed by Cadenci.
We do not give you a list of trades and send you to negotiate your own quotes. We scope, quote, manage, and report.
You speak to a person who knows your property. We are not a ticketing system. We are not impersonal. We are accountable.
Ready To Start
Tell us what you need. We'll scope it, quote it, and handle it, end to end.